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For every complex problem there is an answer that is clear, simple, and wrong.
(H. L. Mencken)
In July 1999, Circum Network Inc. delivered an analytic survey report to the Canadian Passport Office. The Office was considering the feasibility of modifying its product offering on three fronts: first, the adoption of the "one person one passport" (1p1p) principle whereby children could not be listed as an annex to their parent's passport but would possess their own passport; second, billing to the client of the postal return of the passport; and, third, express service within 24 or 48 hours. The report offers a market perspective on these issues as well as a public policy perspective. Thank you to the Passport Office to have permitted the release of the report.
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